Foreword
Chapter 1 Background – the evolution of the custom injection molding business
Managing your business
Chapter 2 Developing marketing strategies for profitability
Appendix 2.1: Employee survey questionnaire template
Appendix 2.2: Customer survey questionnaire template
Chapter 3 Marketing communications – telling your story and communicating your value
Chapter 4 Sales strategies
Chapter 5 Business planning for success
Chapter 6 Employee training, hiring and firing
Appendix 6.1: Skills audit and training plan
Understanding the industry
Chapter 7 Markets and profitability
Chapter 8 Business challenges for the 21st century – local or global?
Chapter 9 Business challenges for the 21st century – sustainability
Chapter 10 Business operations for profitability
Technological challenges and opportunities
Chapter 11 Advanced injection molding technology – adding value
and flexibility
Chapter 12 Factory organization and efficiency
Chapter 13 Moldmaking technology
Chapter 14 Additive manufacturing – from prototyping to production
Chapter 15 Polymer materials – minimize costs and maximize choice
Final thoughts
Chapter 16 Planning for the longer term
Additional material
Chapter 17 A case study
Glossary of abbreviations
Index